South Carolina Personal Lines Practice Exam

What must the insured do to mitigate further loss after a damaging event?

1. Wait for the adjuster to arrive

2. Take necessary steps to protect the property from further damage

3. File a lawsuit against the insurer

4. Notify the media about the loss

The correct answer is: Take necessary steps to protect the property from further damage

To mitigate further loss after a damaging event, the insured has a responsibility to take necessary steps to protect the property from additional damage. This action is rooted in the principle of mitigation, which requires policyholders to act promptly and reasonably to prevent worsening of the situation, such as additional damage or loss. For instance, if a homeowner experiences a water leak, they should promptly turn off the water supply and make temporary repairs, such as using buckets to catch leaks or covering damaged areas with tarps, instead of waiting for an adjuster or simply allowing the situation to deteriorate. By taking proactive measures, the insured not only safeguards their property but also fulfills their obligations under the insurance policy, which may require them to minimize losses to support a valid claim. The other options suggest actions that do not align with the responsibility to mitigate damage. Waiting for the adjuster may delay necessary protective measures, filing a lawsuit prematurely may be inappropriate in the immediate aftermath of damage, and notifying the media does not contribute to protecting the property or mitigating losses.